Bringing on new customers
What is your procedure for bringing on new customers? Does your process make it easy for customers to do business with you?
For new businesses, building a customer base is the only game in town. Having a system in place to ensure customer loyalty over time is a critical component to growth. And it starts at the very beginning of your business relationship.
Not only is it essential to investigate a new customer before extending credit, but in the process of set-up, your customer must find doing business with you hassle free and easy. The less steps in the process, the better.
For a practical approach to bringing new customers into your loyal customer base, check out our article: Top Best Practices for On-Boarding New Clients.